Medical & General appoints seasoned operations expert Neil Pellow as Operations Manager
Medical & General, the trusted financial consultancy supporting medical professionals across the UK, is pleased to announce the appointment of Neil Pellow as Operations Manager. With over two decades of experience in financial services operations, Neil joins the firm at a key stage in its growth, bringing proven leadership in process improvement, compliance, and team development.
This strategic addition allows Managing Director Michael Harms to focus more closely on business development and client relationships, while ensuring the firm’s day-to-day operations continue to deliver outstanding service to its expanding client base.
Neil’s previous roles include senior leadership positions at Barclays, where he successfully led teams of over 130 people and delivered scalable, compliant, and efficient operations with industry-leading engagement results. At Medical & General, he will focus on operational readiness, team cohesion, and harmonising people, process, and priorities to support the firm’s ambitious growth plans.
Michael Harms, Director of Medical & General, said:
"Neil’s appointment marks a pivotal moment for our firm. His experience and collaborative style will be a brilliant asset as we continue building a robust, client-focused business. I’m confident he will play a key role in helping us meet our long-term strategic goals while maintaining the high standards of service our clients expect and deserve."
Neil Pellow added:
"Mike’s passion and ambition make Medical & General a great place to work. With over 20 years in financial services, I bring a proven track record in operations, compliance, and team leadership, including the implementation of scalable frameworks, risk mitigation strategies, and client-first service principles. Medical & General’s mission resonates with my leadership values, and I look forward to embedding the 'warm hug' experience into every process to ensure seamless service and operational excellence."
Neil’s appointment reflects Medical & General’s continued investment in its people and systems, laying the groundwork for future innovation and long-term success.
